Effective Date: April 28, 2026
These SMS Terms & Conditions explain how Move and Care may communicate with customers and prospective customers by text message. By providing your mobile phone number and agreeing to receive text messages from Move and Care, you agree to these SMS Terms.
1. Program Description
The Move and Care SMS program may send text messages related to moving quotes, booking requests, appointment scheduling, dispatch updates, service reminders, customer support, follow-up messages, and other communications related to Move and Care services. Promotional messages may be sent only where permitted and when the required consent has been provided.
2. Consent
You may opt in to receive SMS or MMS messages from Move and Care by submitting a form on our website, requesting a quote, booking a service, or otherwise providing your phone number in connection with our services. Consent to receive marketing text messages is not a condition of purchasing any goods or services.
3. Message Frequency
Message frequency varies based on your requests, bookings, and interaction with Move and Care. You may receive multiple messages during an active quote, booking, move, or support conversation.
4. Message and Data Rates
Message and data rates may apply. Your mobile carrier may charge fees for sending or receiving text messages according to your wireless plan.
5. Opt-Out Instructions
You can opt out of Move and Care text messages at any time by replying STOP to any message. After you send STOP, we may send one final confirmation message to confirm that you have been unsubscribed. After that, you should no longer receive SMS messages from that program unless you opt in again.
6. Help Instructions
For help, reply HELP to any message, email info@move-and-care.com, call (781) 790-4609, or visit our Contact Us page.
7. Privacy
We handle personal information according to our Privacy Policy. We do not sell your SMS opt-in information. We may share information with service providers that help us deliver, manage, and support our messaging program.
8. Supported Carriers and Delivery
Wireless carriers are not liable for delayed or undelivered messages. Message delivery depends on your carrier, network availability, and device settings, and is not guaranteed.
9. Changes to These Terms
Move and Care may update these SMS Terms from time to time. Updated terms will be posted on this page with a revised effective date.
10. Contact Us
If you have questions about these SMS Terms, contact Move and Care:
- Email: info@move-and-care.com
- Phone: (781) 790-4609
- Website: move-and-care.com
